PRIVACY POLICY
INTRODUCTION
This privacy notice is issued in order to comply with the provisions of Data Protection Act and the related regulations of the aforementioned Malaysia law.
We are aware of the importance of the legitimate, controlled and informed treatment of the Personal Data provided by you, and is responsible for the use, treatment and protection of the same. For the aforementioned reasons, this Privacy Notice describes how ORIENTAL YUHONG TECHNOLOGIES (MALAYSIA) SDN BHD and its Affiliates (collectively “OYH”) collect and process your personal information through OYH websites, devices, products, services, online and physical stores that reference this Privacy Notice (together “OYH Services”). For purposes of this Privacy Notice,“Affiliate”means any entity that directly or indirectly Controls, is Controlled by or is under common Control with OYH.“Control”means the possession, directly or indirectly, of the power to direct or cause the direction of the management or policies of an entity, whether through the ownership of voting securities or otherwise. By using OYH Services, you are consenting to the practices described in this Privacy Notice.
We may from time-to-time revise or add specific instructions, policies, and terms to this Privacy Policy. These changes will be available on our website, in this section, that is, in the section corresponding to the Privacy Notice.
If you have any question about this Privacy Policy, please send an email to: 【zhangzh@yuhong.com.cn】.
1. COLLECTION AND USE OF YOUR PERSONAL DATA
Identity and Address of the Responsible Party who collects them?
ORIENTAL YUHONG TECHNOLOGIES (MALAYSIA) SDN BHD, domiciled at "No. 18, Jalan Usahawan 2, Taman Perdagangan Elmina Bandar Elmina, 47000 Sungai Buloh, Selangor", is responsible for collecting your personal data, the use given to them and their protection.
For which purposes do we collect and use your Personal Data?
OYH collects and uses your personal data for the following reasons/purposes:
1. Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, communicate with you about orders, products and services, and promotional offers, and to prepare invoices and sales records for such purchases.
2. Provide, troubleshoot, and improve OYH Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the OYH Services.
3. Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with OYH Services.
4. Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.
5. Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
6. Communicate with you. We use your personal information to communicate with you in relation to OYH Services via different channels (e.g., by phone, email, chat).
7. Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads. To learn more, please read our Interest-Based Ads notice.
8. Improve the user experience.
9. Provide service or function at your request.
10. Evaluate and analyze markets, customers, products and services (including conducting customer surveys) so that we can improve and develop our products and services.
11. Improve your security or provide customer support. In the case of our suppliers or service providers, to manage the provision of products and services to us
12. At the request of the judicial or the government authorizations.
13. Assist us, our service providers and related companies in investigating and preventing any potential, suspected or actual breaches of law or fraudulent activities
14. Other circumstances which benefit the users and OYH, and do not violate any applicable laws and regulations or other purposes with your consent.
What Information We Collect from You:
We collect your personal information in order to provide and continually improve our products and services.
Here are the types of personal information we collect:
Information You Give Us: We receive and store any information you provide in relation to OYH Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Services.
For example, you provide information to us when you:
1. search or shop for products or services in our stores;
2. add or remove an item from your cart, or place an order through or use OYH Services;
3. download, stream, view or use content on a device or through a service or application on a device;
4. Provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when shopping with us) or Your Profile;
5. upload your contacts;
6. provide information in your Seller Account or any other account we make available that allows you to develop or offer software, goods, or services to OYH customers;
7. offer your products or services on or through OYH Services;
8. communicate with us by phone, email, or otherwise;
9. complete a questionnaire, a support ticket, or a contest entry form;
10. upload or stream images, videos or other files to OYH Services;
11. participate in Discussion Boards or other community features; or provide and rate Reviews;
12. contact OYH, including to make an inquiry regarding our products and services, to make a complaint, to provide feedback, to seek a refund, or to attend an event.
As a result of those actions, you might supply us with such information as:
1. identifying information such as your name, address, identification information, including signature, driver’s license number, student identification number and phone numbers;
2. payment information;
3. your age;
4. your location information;
5. your IP address;
6. people, addresses and phone numbers listed in your Addresses;
7. e-mail addresses of your friends and other people;
8. content of reviews and e-mails to us;
9. personal description and photograph in Your Profile;
10. images and videos collected or stored in connection with OYH Services;
11. corporate and financial information;
12. device log files and configurations;
Automatic Information: We automatically collect and store certain types of information about your use of OYH Services, including information about your interaction with content and services available through OYH Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses OYH Services and other content served by or on behalf of OYH on other websites.
Examples of the information we collect and analyze include:
1. the internet protocol (IP) address used to connect your computer to the Internet;
2. login, email address, and password;
3. the location of your device or computer;
4. content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
5. device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
6. OYH Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images);
7. version and time zone settings;
8. purchase and content use history;
9. the full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
10. phone numbers used to call our customer service number; and
11. images or videos when you shop in our stores, or stores using OYH Services
We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.
Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
Examples of information we receive from other sources include:
1. updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
2. information about your interactions with products and services offered by our Affiliates;
3. search results and links, and Cookies;
4. publicly available sources, including from Malaysian Government agencies, internet search platforms and social media platforms.
The Website uses cookies or similar technologies, which will collect information about your use of the service, such as the application used, the site visited, and how to interact with the content provided through the service.
2. SHARING INFORMATION
Other than consented by you, we commit that we will not share or sell your personal data to any third party. In addition to the information disclosed in the“COOKIES” section, we may share information with the following third parties:
We may share your personal data with our affiliates so that we can response to your request, provide our services or for general purposes. You can obtain the identity and contact details on our affiliates with who we share your personal data by contacting us. In this case, we will adopt the necessary measures so that the people who have access to your personal data comply with the privacy policy, as well as with the principles of personal data protection established in the Law.
We will not disclose or transfer your personal data to any non-affiliated third parties, unless:
Legal Reasons
We will share personal data if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process/procedure, lawsuit or enforceable governmental request.
External Processing
To provide you with a better experience through improving the Website or otherwise where you have consented, we may share the personal data with third-party service providers (in particular, site hosting, backend service provider, analytics service providers), contractors and agents, and use it consistent with this Privacy Policy.
Business Transfers
If OYH is involved in a reorganization, merger, acquisition, sales of assets or liquidation, we will continue to ensure the confidentiality of your personal data and give affected users notice personal data is transferred or become subject to a different Privacy Policy in advance.
Third-Party Service Providers
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
3. ARCO Rights (Access, Rectification, Cancellation and Opposition)
You have the right to access your personal data that we hold and to rectify it if it is inaccurate or incomplete; cancel them when you consider that they are not required for any of the purposes indicated in this Privacy Notice, are being used for non-consented purposes or the contractual or service relationship has ended, or oppose the processing of them for specific purposes. Likewise, at any time, you may revoke the consent you have granted us for the processing of your personal data, so that we stop using them. In some cases, we retain data for limited periods when it needs to be kept for legitimate business or legal purposes or to be protected from accidental or malicious deletion, there may be delays between when you delete something and when copies are deleted from our active and backup systems.
The mechanisms that have been implemented for the exercise of these rights are through the submission of the respective request by contacting us via 【zhangzh@yuhong.com.cn】 or by going to our corporate offices located at 【No. 18, Jalan Usahawan 2, Taman Perdagangan Elmina Bandar Elmina, 47000 Sungai Buloh, Selangor】.
Only the owners of the personal data or their legal representative, proving their identity, may request any of the ARCO Rights (access, rectification, cancellation, opposition and revocation). Your request must contain the following information and accompany the following:
• Your name and address or other means of communicating the response to your request;
• Documents that prove your identity or, where appropriate, the legal representation of the person promoting on your behalf;
• A clear and precise description of the personal data with respect to which you seek to exercise any of the ARCO rights, and
• Any other element or document that facilitates the location of the personal data.
4. COOKIES
We use technology such as cookies, beacons and other technologies to collect information and store your online preferences.
A cookie is a very small text document, which often includes an anonymous unique identifier. Cookies are created when your browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server.
You can withdraw your consent to these cookies at any time by cleaning the cookies through your browser settings. However, if you do not accept cookies, you may not be able to use some portions of our service.
Please note that refusing cookies does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted out will no longer deliver adverts tailored to your web preferences and usage patterns, so you may see a greater number of adverts that are irrelevant to you and your preferences.
By accessing and using our services, you agree to store cookies on your device. In addition, you also agree that we and these third parties access such cookies information.
With the exception of cookies that are necessary for the proper functioning of the website and the provision of basic functions and services, all cookies will expire after the respective period that has been set.
5. PROTECTING INFORMATION
Security Measures
We has adopted technical, administrative and physical security measures necessary to ensure the integrity and accuracy of your Personal Data and to avoid its damage, loss, alteration, destruction or unauthorized use, access or processing. However, it is clear that no data transmission over the Internet is completely secure and therefore, we cannot guarantee that the processing of your Personal Data will be free from any damage, loss, alteration, destruction or unauthorized use, access or processing.
Only the personnel authorized by us, and who have complied with and observed the corresponding confidentiality requirements, may participate in the processing of your Personal Data. Authorized personnel are prohibited from allowing access to unauthorized persons and from using your Personal Data for purposes other than those described. The obligation of confidentiality of the persons involved in the processing of your Personal Data subsists even after the termination of the relationship with us.
Data Transfers
You grants your consent so that we may transfer nationally and internationally your Personal Data to third parties that collaborate or work with you in order to comply with the purposes set forth in this Privacy Notice.
We shall ensure, to the possible extent, that such third parties maintain adequate administrative, technical and physical security measures to protect your Personal Data against damage, loss, alteration, destruction or unauthorized use, access or processing of your Personal Data, as well as that they comply with the provisions of this Privacy Notice. We does not assign, sell or transfer your Personal Data to third parties that have no relationship with us.
As a global company, our business processes increasingly go beyond the borders of one country. This globalization demands not only the availability of communications and information systems across our group of companies, but also the worldwide processing and use of information within us. You have understood and agreed that your Personal Data may be transferred to countries or regions other than the country in which you are located.
6. CHILDREN’S POLICY
We do not knowingly collect or solicit personal data from children under 18. If you are a minor under the age of 18, you must obtain prior written consent from your parents before using our services. If we are aware that a child under 18 has provided us with personal data without prior consent, we will delete such information from our files.
7. APPLICATION
This Privacy Policy applies to all the services provided by OYH in connection with the Website. This Privacy Policy does not apply to products and services that have separate privacy policies that do not incorporate this Privacy Policy.
To better enrich your experience, there may be products or services provided by third parties (including OYH affiliates). You can choose whether to access such content or links, or whether to use the third party’s products or services. However, we do not have control over the products or services provided by third parties. We cannot control any of your personal data held by third parties. The information protection issues in connection with your use of any third-party products or services are not governed by this Privacy Policy. This Privacy Policy does not apply to any information you choose to provide to third parties.
If provisions from this Privacy Policy are in conflict with the law, they will be replaced by provisions of the same purport that reflects the original intention of the provision, all this to the extent legally permissible. In that case, the remaining provisions remain applicable unchanged.
8. YOUR RIGHTS RELATING TO YOUR PERSONAL DATA
You are entitled to the following rights:
a) right of access to your personal data;
b) right to data portability (i.e., you have the right to receive your personal data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller);
c) right to correction if your personal data is not complete or accurate;
d) right to deletion or restriction of your personal data, as permitted by law;
e) right to object (i.e., objecting to our processing of your personal data) (e.g., in case we process your data for direct marketing purposes), as permitted by law.
Where we have asked for your consent, you may at any time withdraw your consent with future effect and without affecting the lawfulness of processing of your personal data based on the consent you provided before you withdrew it.
The exercise of the abovementioned rights is free of charge and can be carried out by phone or by e-mail via the contact details displayed below. If requests are manifestly unfounded or excessive, in particular because of the repetitive character, we will either charge you a reasonable fee or refuse to comply with the request. We may request specific information from you to help us confirm your identity before we comply with a request from you concerning one of your rights.
We will provide you with information about the follow-up to the request without undue delay and in principle within one month of receipt of the request. Depending on the complexity of the request and on the number of requests, this period can be extended by another two months. We will notify you of such an extension within one month of receipt of the request. The applicable privacy legislation may allow or require us to refuse your request. If we cannot comply with your request, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
These rights are not absolute, they may be limited in some situations. For example, where we can demonstrate that we have a legal requirement to process your data or if making the information available to you would reveal personal data about another person or if we are legally prevented from disclosing such information. In some instances, this may mean that we are able to retain data even if you withdraw your consent.
9. MARKETING
If we are legally required to do so, we will seek your prior consent before providing you with promotional materials or information. You may withdraw your consent at any time (this will not affect the processing of your personal information undertaken until the withdrawal). If you want to stop receiving promotional materials, etc., you can do so at any time by communicating with us.
As part of OYH’s business activities and to promote the services we can provide to you, OYH may use and disclose to third parties personal information that you have provided to us for the purposes of advertising (including online behavioral advertising) and direct marketing. We may engage third parties to assist us in ensuring that the marketing and advertising we provide is of interest to you. Direct marketing includes, but is not limited to, OYH or third parties sending to you and/or contacting you directly in relation to promotions and information about OYH’s products and services. Generally, we will provide direct marketing to you where you have requested or consented to receive such information. You can opt out of receiving direct marketing communications by using the opt-out link or details provided in the direct marketing communication. The third parties we engage to assist us in marketing and advertising may use cookies (that is, small data files transferred onto devices when a website is accessed) and other technologies to obtain information about your preferences when you access online platforms or websites other than the OYH’s website. Your preferences collected in this manner may be disclosed to us.
10. DATA RETENTION
We will retain your personal data for as long as is necessary to carry out the purposes set out herein. We will also retain your personal data deemed necessary to comply with legal obligations, settle disputes, and enforce agreements.
The retention period may vary with scenario, service and category of personal data. The criteria OYH uses to determine the retention period are as follows:
a) the time required to retain personal data to fulfil business purposes, including providing services;
b) maintaining corresponding transaction and business records;
c) controlling and improving the performance and quality of products and services;
d) ensuring the security of systems, products, and services;
e) handling possible user queries or complaints and locating problems;
d) ensuring the security of systems, products, and services;
f) whether the user agrees to a longer retention period; and whether the laws, contracts, and other equivalencies have special requirements for data retention. Where applicable, we will delete your personal data upon your request. We are entitled at all times to delete your personal data without notice. In such case, we owe no compensation to you as result of deletion of the personal data.
11. CONTACT US
The data controller for your personal data will be 【ORIENTAL YUHONG TECHNOLOGIES (MALAYSIA) SDN BHD】. If you have questions about this privacy notice or wish to contact us for any reason in relation to our personal data processing, please contact us at 【zhangzh@yuhong.com.cn】.
12.Conditions of Use, Notices, and Revisions
If you choose to use OYH Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use including limitations on damages, resolution of disputes, and application of the law of Malaysia. If you have any concern about privacy at OYH, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
EUROPEAN ECONOMIC SPECIFIC TERMS
In addition to our Privacy Policy presented above, the following terms will apply to the processing of personal data of data subjects in the European Economic Area or the UK.
1. LEGAL BASIS OF GDPR FOR PROCESSING YOUR PERSONAL DATA
We process this personal data for the following purposes and based on the following legal grounds:
• On the basis of our legitimate interests for example when required by us to conduct our business, in particular:
- we will use your information to respond to any comments or complaints you may send us;
- we monitor use of the Website and other online services, and use your information to help us monitor, improve and protect the websites;
- we use information you provide to personalize our website or services for you;
- we use information you provide to investigate any complaints received from you or from others, about the Website;
- we will use data in connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation); and
- we will notify you about changes to our services, where applicable.
• On the basis of your consent:
- providing you with information relating to OYH or promotional details about services that may be of interest to you, as well as marketing mailings (electronic or otherwise) or other communications;
- we place cookies and use similar technologies in accordance with the cookies section of the Privacy Policy and the information provided to you when those technologies are used; and on other occasions where we ask you for consent, we will use the data for the purpose which we explain at that time.
• As this might be necessary for compliance with a legal obligation that is applicable to us, such as:
- in response to requests by government or law enforcement authorities conducting an investigation, or to comply with the requirements imposed by applicable law or any court order.
2. TRANSFER OF PERSONAL DATA OUTSIDE OF EUROPEAN ECONOMIC AREA OR THE UK
In situations where we transfer your personal data to countries outside of the European Economic Area or the UK to an organization in a country which is not subject to an adequacy decision by the EU Commission or considered adequate as determined by applicable data protection laws, we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the applicable laws by using the European Commission approved Standard Contractual Clauses, a vendor's Processor Binding Corporate Rules or by relying on such other data transfer mechanisms as available under applicable data protection laws, and where necessary, by implementing further (organizational/contractual/technical) supplement measures in order to ensure the effectiveness of the transfer mechanisms.
Where we transfer your personal data from the European Economic Area to other entities in Malaysia or China，we use the European Commission approved Standard Contractual Clauses.
CALIFORNIA SPECIFIC TERMS
If you are a California resident, the following additional privacy disclosures under the California Consumer Privacy Act of 2018 (“CCPA”) and other California laws may be applicable to you and allow you to exercise your rights regarding your personal information.
1. INTRODUCTION
If the CCPA is applicable, you have the right to know and understand how we collect, use, disclose, and share your personal information, to access your information, to request that we delete specific information, to exercise your rights to opt-out, and also not be discriminated against when exercising your privacy rights granted under the CCPA.
2. CATEGORIES OF INFORMATION WE MAY COLLECT
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly, or indirectly, with a particular consumer, household, or device (“personal information”). We may have collected the following categories of personal information from users within the last twelve (12) months:
A. Identifiers: real name, online identifier, IP address, email address, or other similar identifiers.
B. Personal information categories listed in the California Customer Records statute, such as name, address, cell phone number, and other personal information details that may overlap with other categories.
C. Professional or Employment-related information: including work email, company name and type, job role, and industry.
D. Commercial information, including your browsing history.
E. Internet or other electronic network activity information, such as the usage data we receive when you access or use our services. This includes information about your interactions within the Website, and about the devices and computers you use to access the Website, as well as browsing history, and inquiry interactions.
F. Inferences that can be drawn from any of the above categories, including a person’s preferences and characteristics.
We obtain the categories of personal information listed above from the following categories of sources:
• Information and data directly provided by you on the Website.
• Information and data directly provided by you on the Website.
Personal information does not include:
• Publicly available information from government records.
• Deidentified or aggregated consumer information
• Information excluded from the CCPA’s scope, like: health or medical information covered by HIPAA, clinical trial data, or other qualifying research data; and personal information covered by certain sector-specific privacy laws, including the FCRA, GLBA, or FIPA, and the Driver’s Privacy Protection Act of 1994.
To better understand how we collect your information, please review the general terms of the Privacy Policy.
3. PERSONAL INFORMATION WE MAY USE OR DISCLOSE
We may use, disclose, or sell (if authorized) the personal information we collect for one or more of the following business purposes:
• To provide you with the Website or otherwise fulfil or meet the reason for which you provided the information.
• To provide you with support and to respond to your inquiries, including to investigate user reported issues and address your concerns by monitoring and improving our responses to errors.
• To provide, support, personalize, improve, analyze, and develop our products and services for user experience and operational stability.
• To personalize user experience and to deliver content and products and service offerings relevant to your interests, including targeted offers and ads through our Website, and via email or text message (with your consent, where required by law).
• To notify you about changes to our services, where applicable.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• To help maintain the safety, security, and integrity of the Website, our databases and other technology assets, and business.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our users is among the assets transferred.
• As described to you when collecting your personal information or as otherwise set forth in the CCPA.
To better understand how we use and disclose your information, please review the general terms of the Privacy Policy presented above.
4. PERSONAL INFORMATION THAT WE MAY SHARE
We may share your personal information by disclosing it to third parties for business purposes. We only make these business purpose disclosures under written contracts that describe the specific business purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the obligations under the contract.
As stated in the general terms of the Privacy Policy, we do not sell your personal information unless we obtain your consent. We do not knowingly collect personal information from individuals under age 16; and therefore, our personal information sales do not include information about individuals we know are under age 16.
In the preceding twelve (12) months, OYH has shared the following categories of personal information to the following categories of third parties:
Personal Information Category
Category of Third-Party Recipients
Business Purpose Disclosures
Sales
Identifiers, Internet or other similar network activity,
Geolocation data
Data analytics providers
Website traffic analysis
To better understand how we share your information, please review the general terms of the Privacy Policy presented above.
5. YOUR RIGHTS AND CHOICES
Right to Know and Data Portability
The CCPA provides California residents specific rights to know about our collection and use of their personal information over the past twelve (12) months (the “right to know”). Once we receive your request and confirm your identity, we will disclose to you:
• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling (if applicable) that personal information.
• The categories of third parties with whom we share that personal information.
• If we sold or disclosed (if applicable) your personal information for a business purpose, two separate lists disclosing:
- sales, identifying the personal information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Right to Delete
The CCPA provides California residents specific rights to delete their personal information that we collected from them and retained, subject to certain exceptions (the “right to delete”). We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
• Provide service that you requested from the Website, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug the Website to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code§1546 et. seq.).
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
How to Exercise the Rights to Know or Delete
To exercise your rights to know or delete described above, please submit a request by emailing us at [support@oyhglobal.com].
Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.
You may only submit a request to know twice within a 12-month period. Your request to know or delete must:
• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include: your identification information, a signed permission authorizing the representative to submit the request on your behalf, and any other information permitted or recommended by the CCPA and any applicable regulations.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
We will only use personal information provided in the request to verify the requestor's identity or authority to make it.
Response Timing and Format regarding Requests to Know or Delete
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the ten (10) business days timeframe, please contact us via email 【zhangzh@yuhong.com.cn】
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing. We may deliver our written response by email.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal Information Sales Opt-Out Rights
Under the CCPA, consumers have the right to direct us to not sell their personal information at any time (the "right to opt-out"). As stated in the general terms of our Privacy Policy, we do not sell your personal information of consumers unless we obtain consent for the sale. Consumers who opt-in to personal information sales may opt-out of future sales at any time.
To exercise your right to opt-out provided under CCPA, you (or your authorized representative) may submit a request to us by emailing us at 【zhangzh@yuhong.com.cn】
We will only use personal information provided in an opt-out request to review and comply with the request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
Other California Privacy Rights
• Shine the Light Law Disclosure.
California's "Shine the Light" law (Civil Code Section§1798.83) permits users of the Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@oyhglobal.com.
• “Do Not Track” Disclosure.
We do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personal identifiable information about an individual consumer's online activities over time and across third-party websites or online services.
When you use the Website, certain third parties may use automatic information collection technologies to collect information about you or your device. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services websites. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
• Eraser Law Disclosure.
If you are a user under the age of 18, you can send a request to remove any content or information you posted on the Website via email to support@oyhglobal.com. Please notice that the removal does not ensure complete or comprehensive removal of your posted content or information.
6. CHANGES TO OUR PRIVACY POLICY
We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes to this Privacy Policy, we will post the updated notice on the Website, and update the notice’s effective date. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.
